Program Manager

Program Manager

Job Purpose

The Ladysmith Resources Centre Association (LRCA) is recruiting for a program manager to assist the LRCA to be “the centre of change in Ladysmith”. Working for the LRCA will bring rewarding opportunities to gain relevant further skills and knowledge while working in a supportive team environment and making a difference in the local community.

The Program Manager ensures that the programs are successful in meeting their mandates and are connected to the overall mandate and vision of the organization. The program manager provides direct supervision and HR support to staff and volunteers delivering programs and services for the LRCA. This includes evaluating programs and monitoring outcomes, ensuring funding is maintained including the reporting requirements to funders and looking for new funding when required.

The LRCA currently delivers 17 programs and services. Types of programs include community wellness and safety, food security and shelter. The LRCA is embarking on an affordable housing project which will also fall under the direct supervision of the Program Manager. The Program Manager will be expected to act on behalf of the Executive Director when the Executive Director is away. The Program Manager reports to the Executive Director.

Hours of Work

35 hours per week, Monday to Friday. Flexibility of hours may be required in order to meet job requirements.

Responsibilities and Duties

      • Adheres to the Ladysmith Resources Centre Association’s mission, vision and mandate and aligns each program’s deliverables to the organization’s strategic plans.
      • Provides support to program coordinators through the program life cycles including development and implementation.
      • Defines program governance and monitors its progress and outcomes in collaboration with the Executive Director and Program Coordinators.
      • Manages budgets for each program.
      • Supports programs by managing successes, challenges and resolving problems where necessary.
      • Manages all of the program’s documentations required for the Executive Director, Board and Funders.
      • Keeps the Executive Director informed on all program matters relevant to the Governance and overall well-being of the association.
      • Works with all staff to complete annual performance evaluations and supports goal setting.
      • Writes grant proposals and funding requests as needed and/or directed.

Qualifications & Skills

      • Bachelor’s Degree or equivalent education, training and experience.
      • Administration and program management skills.
      • Ability to work well with a wide range of individuals.
      • Strong leadership and communication skills.
      • Good knowledge of budgeting for programs and projects.
      • Ability to find innovative ways to resolve problems.
      • Knowledge of the complexities of poverty, especially in housing, homelessness, food security and community wellness.
      • Knowledge of the Landlord Tenancy Act an asset.
      • Knowledge of Human Resources and Employment Law an asset.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.


Please forward cover letter and resume to Christy Wood, Executive Director, at by June 26th, 2019.